FAQ

We carry the widest range of products in the industry. We are always looking to expand our inventory. At Easygold24 we buy all items containing precious metals such as gold (yellow, white, rosé, dental), silver, platinum, palladium, diamonds. Our four main categories are precious metals (including, coins and bars), jewelry, luxury watches and diamonds. Also, we will buy any carat of gold you want to sell. 333 gold, 416 gold, 500 gold, 585 gold, 750 gold, 916 gold, 999 gold.

This can be done free of charge using the application form on our website. Or you can call our customer service.

Yes, we buy diamonds above 0.15 Ct.

Yes, we buy everything in gold, silver, platinum or palladium bars. And, of course, we also buy everything gold, silver, platinum, palladium coins. With us you will get the best offer.

We buy silver jewelry, silver bars, silver coins, silver, silverware, silver antique pieces. In short, anything that involves silver, you can sell with us.

We accept any gold-bearing dental material you have lying around at home.

As a gemstone, we only take diamonds over 0.15 ct.

Of course! If you use the FREE DHL shipping kit or shipping label that you can easily order through our website, your goods will be automatically insured in case of loss or damage. You can set the insurance amount of your item to the desired number.

Yes, if you request a courier from us, we can pick up your shipments from your doorstep with our courier for free.

Usually you will receive the requested shipping bag by mail within 2-4 business days from the date of your request. For faster service, we also provide a link to the DHL electronic label in your welcome email. This can be used immediately if you take care of shipping materials yourself.

Our customers will get a free DHL label to send their products to us. We are also happy to send you a free shipping kit if you wish. However, if you are considering selling a large amount of gold, you can also request courier. This will of course be provided to you free of charge and picked up directly from your specified address.

No, all your shipments are subject to free evaluation by Easygold24.

A number of different factors must be considered to determine how much we paid for gold, silver and platinum, and palladium. Factors include:

• Current market prices
• Weight
• Purity
• Element specific properties

To benefit from our advantages:

• Request shipping kit – It’s free and there are absolutely no obligations
• Send us your gold – your gold is safe with us. You will be informed about every step.
• Get a Quote – Let our trained professionals offer you the most accurate and highest bid so you know exactly what your items are worth.

Payment will be made to your bank account within 48 hours of acceptance of your offer.

• Requesting an evaluation kit at Easygold24 is always free of charge!
• Actually, the whole process is free and worry-free. We pay for shipping, give you a free evaluation and if you are not satisfied with your offer, we will gladly send your products back to you free of charge.
• There is absolutely no hidden cost to send us your items and receive a free evaluation.

It can be difficult to figure out if your gold, silver or platinum contain. But don’t worry, there are a few things you can do to determine the metal type of your item:

• Use a magnet to test: gold is not magnetic, so if the magnet pulls on jewelry, your item does not contain gold, silver or platinum.
• Take a look at the purity marks: The most common distinguishing feature is to tell you the precious metal purity of an item. The first thing you should look for is the shape of the stamp. Rectangular shape with shaved corners immediately shows you that the item is golden. An oval stamp indicates that it is silver. A sign in the form of a “house” is used for platinum items. The number in the figure is called the Millemal stamp number. This will tell you the true precious metal content or purity. Such as 333 gold, 416 gold, 500 gold, 585 gold, 750 gold, 916 gold, 999 gold.

If you don’t find a particular character or the test you performed doesn’t work, don’t be discouraged. You are not a trained professional. We have the solution! Remember, we will perform all of these tests for you at no charge in our secure facility! All you have to do is fill out the form and request a shipping kit today.

We work hard to give you the best rating in the industry and hope you will be satisfied with your experience. However, if you are not, we will return your gold or other valuables safely and free of charge.

No way! If you are not satisfied with the offer, please call us first to discuss your problem. We are committed to satisfied customers. That’s why we will do everything to give you the best offer for your products. If you are still not satisfied with your offer or have just changed your mind, there is never any risk or obligation. Once your offer is rejected, we will return your products safely, insured and FREE of charge.